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Knoxville Eye Surgery Center, LLC

March 4, 2002

Dwayne E. Hickson, Jr.
Graphic Productions
7013 Stanfort Lane
Knoxville, TN 37918

Dear Mr. Hickson,

This letter is in commendation of the Tennessee Valley Eye Center patient information brochure produced by Graphic Productions under the professional guidance of Mr. Dwayne E. Hickson, Jr.

Mr. Hickson’s advice and experience transformed rough information into a beautiful brochure, which we are proud to present to our patients. The 12-page brochure provides much-needed information to our patients before they have eye surgery at our ambulatory surgery center. Mr. Hickson’s advise and experience certainly made the difference in the tool being attractive and well designed.

The brochure has certainly saved our center many man-hours we were using to explain information to the patients. Making the information available to patients before the day of surgery has greatly facilitated the timely care of our patients and has helped answer their questions and allay their fears.

Mr. Hickson handled this project very professionally. The project was completed on time and has been well worth the cost. When we have future projects of this nature, we will certainly contact Mr. Hickson.

Sincerely,

Administrator