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April 1, 2002

Dwayne E. Hickson, Jr.
Graphic Productions
7013 Stanfort Lane
Knoxville, TN 37918

Dear Dwayne,

I wanted to write you a quick note and thank you very much for several projects you have worked on for Bridgestone/Firestone Off Road Tire Company. Your graphic training is obvious when you look at the Bridgestone and Firestone Base Price Lists we did at the beginning of the year. Your ability to take rough ideas and turn them into professional marketing collateral is exceptional, and we appreciate those efforts on our behalf. You listen to customer needs and are pleasant to work with, and you accomplish goals quickly.

I believe it is the interest you take in your customers’ products and services that makes you such a valuable vendor partner on printed projects. Please do not hesitate to use me as a reference. I look forward to working with you again on future projects.

Talk with you soon.

Best wishes,

Marketing Operations